Debt collection agencies
More personal collections, greater efficiency
In the debt collection industry, efficiency, accuracy and customer focus are essential. With Flowize, you optimise the entire communication process, from the first reminder to the final notice. Always with attention to compliance, regulation and the human perspective.
Platform debt collection agencies
Why debt collection agencies choose AddComm
Our platform is flexible and delivers tailored solutions for debt collection agencies. It helps create clarity and trust with debtors, streamlines the collection process, and ensures communication that is always careful, transparent and effective.
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Personal tone per audience segment
Align your communication with behaviour, case status or previous contact moments.
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Real-time data integrations
Receive and process signals from source and registration systems directly within your customer communication.
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GDPR compliant and audit-ready
Secure data usage with full logging and compliance with regulations.
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One platform, all channels
Consistent communication via email, SMS, print or message boxes, whichever your customer prefers.
FLOWIZE PLATFORM
How does Flowize work for debt collection agencies?
Integrate
Connect Flowize to your CRM, ERP or collection software. Data exchange runs in real time via standard connectors or secure REST APIs.
Automate
Set up workflows for reminders, notices and payment arrangements. Easily add exceptions and escalation logic per customer segment.
Communicate
Send customer messages via email, customer portals, message boxes or print, with exactly the right tone of voice and at exactly the right moment.
Create
Use dynamic templates with direct payment links for easy-to-personalise collection communication that is clear and action-oriented.
Evaluate
Monitor open rates, payment behaviour and process progress in real-time dashboards and adjust your collection communication where needed.
What Flowize delivers for your debt collection agency
With Flowize, you achieve higher payment rates without immediately resorting to legal action. Empathetic communication increases customer satisfaction while reducing pressure on your service desk. In addition, you benefit from improved data and process control, ensuring clarity and full oversight at all times.
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