AUTOMOTIVE
Trust, service and long-term relationships
In the automotive industry, trust, service and long-term relationships are key. Whether it concerns maintenance reminders, warranty updates or recalls, customers expect timely and clear communication that matches their needs. AddComm helps automotive companies simplify complex processes and turn customer interactions into personal experiences.
Platform automotive
Why the automotive sector chooses AddComm
Our platform is flexible and delivers tailored solutions for the automotive industry. It helps strengthen customer relationships, makes sales, leasing and service processes clearer, and ensures communication that is always transparent, fast and effective.
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Proactive service communication
Automate maintenance reminders, inspection notifications and recall messages based on vehicle data and customer preferences.
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Strengthen customer loyalty
Build long-term relationships with personalised offers, such as accessories or service packages, aligned with vehicle usage.
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Safety and compliance
Meet strict requirements for recalls and technical updates with traceable communication via email, SMS or print.
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Omnichannel diagnostics
Combine communication channels such as WhatsApp, email and apps for seamless interactions, from appointment confirmations to real-time repair status updates.
FLOWIZE PLATFORM
How does Flowize work for automotive?
Integrate
Easily connect Flowize with systems for sales, leasing, maintenance and customer management. APIs and standard connectors ensure all processes are seamlessly connected
Automate
Build workflows for quote and contract handling, maintenance planning and communication around delivery moments or service reminders.
Communicate
Send personalised messages via print, email, SMS or secure portals, fully aligned with customer preferences and their stage in the customer journey.
Create
Generate maintenance reminders, warranty updates and recall notifications in clear language and with a recognisable, professional design.
Evaluate
Use real-time dashboards to gain insight into reach, customer behaviour and responses. This gives you the right data at all times to improve customer satisfaction, sales performance and loyalty.
What Flowize delivers for your automotive organisation
With Flowize, customers receive timely and clear maintenance reminders, warranty updates and recall notifications, significantly reducing the number of questions handled by service departments. This not only increases customer satisfaction and loyalty, but also enables more efficient workshop planning and reduces pressure on the customer contact centre.
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