Insurers
Less noise, more satisfied customers
From policy creation to claims handling, information needs to be accurate, timing needs to be right, and everything must be securely recorded. Flowize makes communication processes in the insurance industry smarter, clearer and more customer-focused.
Insurers platform
Why insurers choose AddComm
Our platform is flexible and delivers tailored solutions for insurers. It helps strengthen customer trust, makes claims and policy processes clearer, and ensures transparent and efficient communication at all times.
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Smart orchestration of communication flows for changes and claims
Ensure customers automatically receive updates at the right moments in the process.
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Integration with internal systems and delegated authorities
Maintain control across the entire chain, from policy to external partners.
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Full insight and control over compliance
See who received which message and when, useful for supervision and internal audits.
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Personalised communication without custom-built software
Use templates and variables without sacrificing flexibility.
FLOWIZE PLATFORM
How does Flowize work for insurers?
Integrate
Connect Flowize to policy systems, claims systems or customer portals. REST APIs and standard connectors ensure real-time data exchange.
Automate
Automate messages related to claims handling, policy renewals or payment reminders. You remain fully in control of timing and channel selection.
Communicate
Send messages via email, app, customer portals or print. Aligned with customer type and message content.
Create
Use templates for personal and clear communication. From claim confirmation to contract changes, all communication remains fully GDPR compliant.
Evaluate
Measure customer responses, processing times and channel preferences to optimise processes and increase customer satisfaction.
What Flowize delivers for you as an insurer
Flowize helps streamline your processes by significantly reducing manual steps. This leads to higher customer satisfaction and demonstrable compliance. You maintain full control over all customer communication, from the entire chain through to the end customer.
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