---
title: Industries Utilities
description: "Whether it concerns consumption overviews, fault reports or payment requests: communication with customers must be clear, fast and reliable."
---

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    - [Insurers](https://addcomm.nl/en/industries/insurers)
    - [Debt collection agencies](https://addcomm.nl/en/industries/debt-collection-agencies)
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    - [Factoring](https://addcomm.nl/en/industries/factoring)
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![hero-utilities@2x](https://addcomm.nl/hubfs/hero-utilities@2x.png)

### Utilities

# Smart communication driven by behaviour, usage and regulation

 Whether it is usage statements, outage notifications or payment requests, customer communication needs to be clear, fast and reliable. With Flowize, you manage the entire process from a single platform.

[Discuss the possibilities](https://addcomm.nl/contact?hsLang=en)

#### Platform utilities

## Why utilities choose AddComm

 With AddComm, you automate time-critical messages, personalise customer communication and easily comply with regulations. This helps reduce costs, save time and increase customer satisfaction.

[Discover the platform](https://addcomm.nl/flowize-platform?hsLang=en)

- ![database-timeprimary-1](https://addcomm.nl/hubfs/website/icons/database-timeprimary-1.svg)
  
  ### Personalised communication based on usage data
  
   Show only what is relevant to the customer, such as individual energy consumption or deviations.
- ![dynamic-content](https://addcomm.nl/hubfs/dynamic-content.svg)
  
  ### Proactive notifications for maintenance or outages via the preferred channel
  
   Notify customers in time via SMS, email or customer portals, depending on their preference.
- ![email-securityprimary](https://addcomm.nl/hubfs/website/icons/email-securityprimary.svg)
  
  ### GDPR compliant platform with real-time logging
  
   Every message sent is immediately traceable in the communication overview.
- ![ringprimary](https://addcomm.nl/hubfs/website/icons/ringprimary.svg)
  
  ### Integrations with customer portals and metering data systems

  Standard connectors ensure up-to-date data and automatic updates of communication flows.

#### FLOWIZE PLATFORM

## How does Flowize work for utilities?

![connect-1](https://addcomm.nl/hubfs/connect-1.svg)

### Integrate

Connect Flowize to customer information systems or metering data through standard connectors and secure REST APIs.

![automateprimary](https://addcomm.nl/hubfs/icons/automateprimary.svg)

### Automate

Automate communication about contracts, consumption, outages and payments. Intuitive workflows keep timing and channel selection fully flexible.

 

![](https://addcomm.nl/hubfs/newweb/pillars/communicate.svg)

### Communicate

Send messages via email, customer portals, print or SMS, always at the right moment and fully aligned with customer preferences. 

![create](https://addcomm.nl/hubfs/website/pillars/create.svg)

### Create

Easily create personalised usage reports, reminders or updates using existing templates.

 

![evaluate](https://addcomm.nl/hubfs/website/pillars/evaluate.svg)

### Evaluate

 Monitor reach, open rates and responses. Adjust your message or channel choice based on real-time insights.

[Schedule a demo](https://meetings-eu1.hubspot.com/leonie-van-der-veen/meeting-leonie?uuid=bc06d9aa-0c21-45e3-9e84-1168ed66b364)

![Wat Flowize jouw nutsbedrijf oplevert](https://addcomm.nl/hubfs/why-utilities.png)

## What Flowize delivers for your utility company

Flowize gives you faster insight into customer behaviour, reduces costs by minimising manual work, and ensures reliable, timely communication that truly works.

 

[Get in touch](https://addcomm.nl/contact?hsLang=en)

![banner-leonie](https://addcomm.nl/hubfs/newweb/banner-leonie.png)

#### Discover how we can help your organisation

## Let’s connect

### Schedule a personal demo with Leonie

[Schedule a meeting](https://meetings-eu1.hubspot.com/leonie-van-der-veen/meeting-leonie?uuid=bc06d9aa-0c21-45e3-9e84-1168ed66b364)

## Our customers

[![](https://addcomm.nl/hubfs/website/clients/pno.png)](https://pnomedia.nl/)

[![](https://addcomm.nl/hubfs/website/clients/delta.png)](https://www.delta.nl/)

[![](https://addcomm.nl/hubfs/website/clients/staedion.png)](https://www.staedion.nl/)

[![](https://addcomm.nl/hubfs/website/clients/ggn.png)](https://www.ggn.nl/)

[![](https://addcomm.nl/hubfs/vattenfall.png)](https://www.vattenfall.nl/)

[![](https://addcomm.nl/hubfs/rbg.png)](https://www.derbg.nl/)

[![](https://addcomm.nl/hubfs/infomedics.png)](https://www.infomedics.nl/)

[![](https://addcomm.nl/hubfs/website/clients/quander.png)](https://www.qander.nl/)

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- [Flowize Platform](https://addcomm.nl/en/flowize-platform) 
    - [Integrate](https://addcomm.nl/en/flowize-platform#integrate)
    - [Automate](https://addcomm.nl/en/flowize-platform#automate)
    - [Create](https://addcomm.nl/en/flowize-platform#create)
    - [Communicate](https://addcomm.nl/en/flowize-platform#communicate)
    - [Evaluate](https://addcomm.nl/en/flowize-platform#evaluate)
    - [Partners](https://addcomm.nl/en/partners)
- [Industries](https://addcomm.nl/en/industries) 
    - [Automotive](https://addcomm.nl/en/industries/automotive)
    - [Utilities](https://addcomm.nl/en/industries/utilities)
    - [Insurers](https://addcomm.nl/en/industries/insurers)
    - [Debt collection agencies](https://addcomm.nl/en/industries/debt-collection-agencies)
    - [Pension funds](https://addcomm.nl/en/industries/pension-funds)
    - [Housing associations](https://addcomm.nl/en/industries/housing-associations)
    - [Leisure](https://addcomm.nl/en/industries/leisure)
    - [Public sector](https://addcomm.nl/en/industries/public-sector)
    - [Factoring](https://addcomm.nl/en/industries/factoring)

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