Public Sector
Clear communication leads to fewer questions
As a municipality or tax partnership, you want to inform residents clearly, on time and in a GDPR-compliant way. Flowize helps you organise data-driven communication processes in a simple and secure manner.
Platform public sector
Why public sector organisations choose AddComm
Our platform is flexible and delivers tailored solutions for public sector organisations. It helps build trust with residents, makes services and administrative processes clearer, and ensures communication that is transparent, accessible and effective at all times.
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Insight into status per resident or organisation
See at a glance who has received which letter and whether a response has been given.
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Clear and easy-to-understand letters and notifications
Templates are aligned with citizens’ language levels and communication preferences.
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Integration with back-office systems such as taxation, WOZ and MijnOverheid
Flowize integrates easily with existing case management systems for efficient communication.
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Proven compliant approach, suitable for public tenders
AddComm demonstrably complies with laws and regulations and provides support during audits.
FLOWIZE PLATFORM
How does Flowize work for the public sector?
Integrate
Connect Flowize to case management systems, tax systems or population registry integrations via standardised APIs or existing integrations.
Automate
Manage processes such as tax assessments, objection handling and remission requests through smart workflows
Communicate
Communicate via the Message Box, MijnOverheid, print or email. Always secure, accessible and legally compliant.
Create
Generate clear assessments, explanations and reminders using templates based on up-to-date data.
Evaluate
Review performance per target group or process in clear dashboards. Make focused adjustments to improve effectiveness and reach.
What Flowize delivers for your public sector organisation
With Flowize, you reduce the pressure on your customer contact centre and provide citizens with transparent communication at the right moment. You also gain up-to-date insight into your outbound communication flows, helping your processes run smoothly and reliably.
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